Event Manager Pro Documentation
A premium all-in-one WordPress event management plugin for creating, selling, managing, and operating events with attendees, payments, check-ins, benefits, email flows, and WooCommerce integrations.
Support email: support@eventmanager.mx
What you can do with Event Manager Pro
- Create free, paid, public, private, online, in-person, and hybrid events
- Register attendees manually or through public forms
- Sell tickets with WooCommerce
- Track payments, confirmations, QR tickets, and check-ins
- Manage locations, vendors, benefits, and branded emails
Quick Start Guide
Use this sequence to get your first event live quickly and correctly.
1. Configure your foundation
Create your first locations, vendors, and benefits. These modules will be reused across multiple events.
2. Create your event
Define date, time, capacity, visibility, event type, format, benefits, registration rules, and ticketing behavior.
3. Enable registrations or sales
Use the built-in attendee form or connect the event to WooCommerce if you want paid ticket sales.
4. Operate the event
Review attendees, confirm attendance, send emails, collect payments, generate QR entries, and scan for check-in.
Requirements
- WordPress website with administrator access
- Recommended latest WordPress version
- PHP 8.0+ recommended
- MySQL / MariaDB database
- WooCommerce only if you plan to sell tickets online
- SMTP plugin recommended for reliable email delivery
- Elementor optional for richer public event pages
Technical Specifications
- Custom post types for core entities
- Admin dashboard for event operations
- Frontend registration flows
- QR-based ticket and check-in support
- Email templates and attendee communication tools
- Capacity, payment, and attendance tracking
- Public/private event support
Module Overview
Each module solves a specific operational need, but they are designed to work together as one unified event system.
Dashboard
Your operations overview with key metrics, shortcuts, summaries, and visibility into event activity.
Events
The central module where events are created, edited, published, configured, and monitored.
Attendees
Store and manage attendee records, registrations, guest entries, confirmations, tickets, and profiles.
Payments
Track manual or synchronized payments and verify whether each attendee is fully paid or pending.
Locations
Reusable venue records with address and event context for in-person or hybrid experiences.
Vendors
Organize suppliers, partners, speakers, service providers, or operational contacts linked to events.
Benefits
Define deliverables such as kits, meals, certificates, swag, or perks available per event or attendee.
Email Center
Send branded communications, reminders, confirmations, ticket emails, and event-specific messages.
QR & Check-in
Generate unique ticket access flows and validate attendance at the entrance or check-in desk.
How the Modules Work Together
Events are the core record. Each event can connect to locations, vendors, benefits, and optional WooCommerce products.
Attendees register into events. Their records can store entry counts, guests, confirmation status, benefits, and payment history.
Payments determine whether an attendee is pending or complete. When payment is complete, you can trigger ticket delivery and unlock operational flows.
Email uses event data and attendee data to send onboarding, confirmation, and ticket messages.
QR & Check-in depend on attendee records and event rules. Each valid ticket can be scanned and marked according to your workflow.
Example Event Types
In-Person Conference
Use locations, capacity, vendors, payment control, QR entry, check-in, and benefits such as welcome kits or certificates.
Online Webinar
Use online format, unlimited or controlled access, email reminders, attendee confirmation, and post-event follow-up.
Hybrid Launch Event
Combine physical attendance, online registration, segmented communications, partner vendors, and different attendee journeys.
Private Corporate Training
Set the event as private, invite specific attendees, track attendance, control benefits, and document completion.
Troubleshooting Guide
Common Issues
- Emails are not being delivered
- Public registration page is not showing correctly
- WooCommerce tickets are not syncing as expected
- QR code opens but check-in is blocked
- Capacity or attendee count looks incorrect
Recommended Actions
- Verify SMTP configuration and sender email
- Confirm event visibility and shortcode placement
- Check the linked WooCommerce product and order status
- Review user permissions for QR validation flows
- Check event capacity, attendee entries, and payment logic
For support, include your WordPress version, plugin version, a short problem description, screenshots, and the exact steps to reproduce the issue.
Need help with setup or troubleshooting?
Our team can help you resolve installation issues, email delivery problems, configuration mistakes, and launch questions.